How can we help?
ourRegla is made by a small independent team. We read every message and usually reply within 2 business days.
Common questions
My data disappeared after changing phones
ourRegla stores health data only on your device, so it isn't restored from our servers. Sign in on your new phone to recover your account and pair again with your partner. Some device-to-device transfer tools may move app data; this depends on your phone.
My partner isn't receiving updates or stickers
Make sure both phones are online, have the latest app version and allow notifications for ourRegla. If it still doesn't work, use Partner mode → Disconnect partner and invite your partner again.
How do I restore my Premium purchase?
Open Settings → Premium and tap "Restore purchases", signed in to the same Google Play or Apple account you used to subscribe.
How do I cancel my subscription or get a refund?
Subscriptions are managed by Google Play or the App Store. Cancel in your store account settings. Refund requests are handled by Google or Apple according to their policies.
Are the predictions accurate?
Predictions are estimates that get better as you log more cycles. They are not medical advice and must not be used as contraception.
Which languages are supported?
The app is available in 21 languages. It follows your phone's language, and you can change it in Settings → Language.
When you email us, please include your phone model and app version, but no health details unless needed. See our Privacy Policy.